Shipping Policy
HC Daddy – Shipping Policy
At HC Daddy, we aim to deliver your products quickly, safely, and reliably. Please review our shipping guidelines below.
1. Order Processing Time
-
All orders are processed within 1–2 business days.
-
Orders placed on weekends or holidays will be processed the next business day.
-
You will receive a confirmation email or SMS once your order has been shipped.
2. Shipping Methods & Delivery Times
Delivery time depends on your location and the shipping method selected at checkout.
Typical delivery estimates:
-
Standard Shipping: 3–7 business days
-
Express Shipping: 1–3 business days
Delivery times are estimates and may vary due to weather, holidays, or courier delays.
3. Shipping Rates
Shipping charges are calculated at checkout based on:
-
Order weight
-
Destination
-
Shipping method
Any available free shipping promotions will be clearly displayed on our website.
4. Tracking Your Order
Once your order ships, you will receive a tracking number via email or SMS.
You can use this number to follow your package's progress.
5. Shipping Restrictions
Certain vape products may be restricted in some regions due to local regulations.
If an item cannot be shipped to your location, we will contact you immediately to arrange a refund or alternative solution.
6. Wrong Address / Undeliverable Packages
Please double-check your shipping details before completing your order.
HC Daddy is not responsible for delays or lost packages due to:
-
Incorrect or incomplete addresses
-
Missing apartment/unit numbers
-
Customer unavailability to receive delivery
If a package is returned to us, additional shipping fees may apply.
7. Lost or Delayed Shipments
If your package seems delayed or lost, contact us with your order number.
We will assist you in locating the shipment or provide a solution based on the carrier’s investigation.
8. Damaged Packages
If your order arrives damaged:
-
Take photos of the packaging and products
-
Contact us immediately
-
Provide your order number and photos
We will resolve the issue as quickly as possible.
9. International Shipping (Optional)
If you plan to ship internationally, use this section:
We offer international shipping to select countries. Delivery times vary based on destination and customs processing.
Buyers are responsible for any customs fees, duties, or import taxes.
(Let me know if you want this section removed or customized.)
10. Contact Us
If you have any questions regarding shipping, reach out anytime:
-
Email: [Your email here]
-
Phone: [Your number here]
-
Social Media: [Links here]
We’re always here to help ensure a smooth shopping experience.